1. What is the woman complaining about?

She has a bad toothache
The lunch hour is too short
She can’t afford to buy anything
There is too much work to do

2. Where is Ms. Webster now?

In the meeting room
At a dentist’s office
In the cafeteria
In the personnel department

3. When will the man most likely meet with the personnel manager?

This morning
At lunchtime
This evening
Tomorrow morning

4. What is the main purpose of the woman’s call?

To inquire about some fabric
To complain about a recent delivery
To take advantage of a sale
To offer a special discount

5. What convinced the woman to take the man’s offer?

Talking to her co-workers
The man’s insistence
The quality of the product
The free delivery service

6. When will the woman receive her goods?

This afternoon
Later this week
Early next week
Two weeks later

7. What does the woman say the man has to do to take the bus?

Walk a little
Get up early
Talk to Cindy
Have the right change

8. Why does the man have to go to the Eaton Center tomorrow?

To meet Cindy
To buy school supplies
To pick up something
To drop off Mr. Curtis

9. What does the woman suggest the man do?

Give Cindy a ride home
Take the bus to the office
Visit the Clinton Public School
Get a lift from a co-worker

10. What did the woman do yesterday?

Attended a seminar
Flew in from Japan
Toured the warehouse
Met with Mr. Vincent

11. When did Mr. Fujimoto arrive?

This morning
Yesterday
Two days ago
Last weekend

12. Where is Mr. Fujimoto now?

With Mr. Vincent
At a seminar
In his office
At the warehouse

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